Turn one-time buyers 
into lifelong customers

Retention & Loyalty Campaigns

Loyalty isn’t won with generic emails. It’s built through connection — and smart video makes it personal. With PingVP, you can deliver timely, personalised video content that strengthens loyalty, reduces churn and grows value.

Smart retention strategies

Trigger loyalty campaigns based on activity or milestones

Personalise renewal reminders or reactivation nudges

Thank high-value users in a meaningful way

Engagement features
built for loyalty

Behavioural triggers

Send video based on usage or inactivity

Data-driven personalisation

Celebrate milestones

A/B Testing

Find out what message converts best

Analytics

Measure retention lift over time

Want to keep more customers around longer?

Let PingVP show you how. Book a demo.

CASE

This is how Vattenfall does it

Vattenfall’s customers receive an interactive test in a smart video. After answering five questions, customers receive customized saving tips, leading them to a comprehensive personalized savings program.

What we stand for

PingVP is Europe’s leading smart video platform. Proudly built in the Netherlands, trusted by forward-thinking brands, and designed for measurable customer impact.

Privacy-first by design

Built for performance, proven at scale

WCAG 2.2 AA accessibility compliant

Hosted entirely in the EU

GDPR-compliant and transparency -driven

Send us a message

Want to make smart video work for you?
Contact us and we’ll get back to you soon.